Item Redemption & Shipping

How do I redeem my asset-backed NFT for the physical item?

If you want to redeem your NFTs for the underlying asset that it's backed by, we've got you covered. All you'll need to do is go to your inventory on the exchange, click "Withdraw Item", enter your shipping information and email, and we'll get you the item ASAP (just pay shipping)
Once the asset is redeemed, the corresponding NFT will be burned.

Do you ship internationally?

Yes. We ship globally -- the only thing that will vary is price of shipping and insurance when sending the item out to different countries, so this is something to be aware of.

Can I own both the NFT and the physical asset?

No. In order to ensure the integrity of the 1:1 tethering mechanism to create and trade physically-backed NFTs, the NFT must be burned when the physical asset is not vaulted with us.